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Warranty Claims, Simplified for You

Start a claim in minutes, we verify coverage, coordinate parts delivery, and get you riding again fast.

One simple form starts everything.

Fast Claims

File warranty claims online in five minutes; we verify coverage, order parts, and send timely progress updates

Be In the Know!

Register your wheels today, and be the first to know when there are updates released.

How to Submit a Claim

Complete the online claim form, upload your proof of purchase and photos, and we’ll handle verification. Expect a response within 24–48 hours and step-by-step updates until resolution.

  • Start claim online
  • Upload receipt & photos
  • We verify and schedule
Mechanic photographing a damaged bike wheel in a bright workshop for a warranty claim.

Submit Details

Fill out the claim form with purchase info, issue description, and photos so our team can quickly validate coverage and diagnose next steps.

We Verify

Support verifies warranty eligibility and coordinates with the manufacturer to approve part replacements without extra hassle for you.

Complete Repair

Assistance will be provided to install the parts. We also offer extended warranty service with either on-site or mail-in repairs.

24-48 hrs

Average response time

98%

Claims approved (typical)

US

Service coverage

90 days

Repair quality guarantee

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